Question 1

Can I reserve a room online?

Accepted Answer

No. We don't hold rooms or mahjong rooms online — the site only lists the rooms and rates. Ask the front desk what's free when you arrive, or give us a call first.

Question 2

Can I use a room for just one hour?

Accepted Answer

Yes. There's no minimum group size or duration — rooms start on the hour and run in whole hours.

Question 3

Can I top up online?

Accepted Answer

Not for now. Top-ups and VIP upgrades happen at the counter; the site only explains the tiers.

Question 4

Does my gear have to go on the wall?

Accepted Answer

Entirely up to you. Tell the front desk and we'll keep your entry off the wall.

Question 5

Do I need to plan ahead on weekends?

Accepted Answer

Walk in any time for the open area. We don't hold rooms or mahjong rooms online; weekends get busy, so it's worth calling ahead for what's free.

Question 6

How many people fit in each room?

Accepted Answer

One in the solo room, two in the duo room, five in the 5-player room and around twelve in the large partition. Just tell the front desk how many of you there are when you arrive.

Question 7

First visit — where do I start?

Accepted Answer

Tell the front desk you'd like a session. After topping up you'll get your account and a station number. Card or QR both work.

Question 8

How do I find my station?

Accepted Answer

The floor is split into the open area and the private rooms. Station numbers are colour-coded, and the same map is on the wall by the entrance.

Question 9

How do I start my session at the machine?

Accepted Answer

Enter the account from the counter and your session starts. Remaining time shows in the top-right corner.

Question 10

How do I order food and drinks?

Accepted Answer

Order from the on-screen menu and we'll bring it to your station — or to your room door if you're in a Boss Room.

Question 11

How do I finish up and settle?

Accepted Answer

Log out on the machine when you're done. Your balance stays on the account for next time.

Everything you asked before coming

Rooms & walk-ins

Top-ups & VIP

First visit